Data backup for RF500 comes in three formats: Two methods of Automatic Backup
and one Manual Backup. The Backup files created are compressed and encrypted
for data security. The Restore facility will fail if any data tampering attempt
is detected. RF500A and RF500AP also have “designed-in” redundancy by having
two SD cards and a constant rolling backup process as part of its normal operation.
Restoration of Gateway data from a backup set produced by any of the methods
described below can only be performed by Comark Instruments technical staff.
Comark technical support therefore may ask for the Manual Backup file or a zipped
copy of the folders and files created by Automatic Backup.
The advantage of Automatic Backup is that data is backed up continuously as
data is received from Transmitters and therefore your Gateway will always have
up-to date backups. This process is completely automated and once configured,
no user involvement is required.
Backup to Microsoft Network
ShareIt is recommended that a Microsoft Network share is created
specifically for the purpose of Gateway backup and that this share be protected
from inadvertent modification by username & password. The share must of
course have read, write and modify permissions. Comark recommend that the share
be created on a file server which is subject to an off-site backup policy. A
“top-level” folder is created and named according to the Gateway serial number
of each Gateway accessing the network share for backup. This folder contains
the backup files and folders associated with each Gateway.

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Figure 2 - Automatic Backup |
The Data Export function allows for continuous export of RF500 data in CSV format
to enable a means, independent of RF500, for viewing the information.
The purpose could be as simple as a human readable archive or to enable
the creation of a reporting program with real-time update.
Click the
Administration then the Backup then the CSV Export for Data Export Settings.

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Figure 3 - Data Export |
Data Restore is where a backup file is loaded onto a clean Gateway to re-build
it. Gateway Restore is not for general customer use.

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Figure 3 - Data Restore |
Select an individual or number of persons to receive e-mails in the event that
the Automatic Backup or CSV Export fails.
Notify if no Backup/CSV for
x days or hours.

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Figure 4 - E-mail Notification |