RF500A Help Manual
         Gateway System Settings


Gateway Administration - System Settings

  Gateway System Settings is spit into the following sections:
  1. Language

  2. Logout

  3. Gateway Name

  4. Gateway Time

  5. Network Setup

  6. Mail Server Setup

Language

The language used throughout the Gateway for web pages and in emails can be changed as follows:
Login as an Administrator, then click the Administration button followed by System Settings then the Language button to bring up this page.

Select Language


Language Screen
Figure 1 - Select language

Click the radio button below the flag corresponding with your choice of language and press the Save Button button.
(If you wish to cancel the operation press the Close Button button).





Next, you will be presented with the following dialogue box:

Gateway Logout
          Figure 2 - Logout Information Dialogue

Back to menu


Logout

A system reset must be performed for the changes to take affect.
To accomplish this action, click on the Gateway User button (top left), then click Logout.

Logout Screen
                Figure 3 - Logout

Next, Login to the Gateway with your Username and Password to invoke the new Language.

Back to menu


Gateway Name


Information Icon
A Gateway name must be entered for email operation.

The "Gateway Name" is any name you choose for the Gateway and will be used in the form gatewayname@comarkltd.com
as the default in the ‘From: field’ in email and SMS notifications.

This is important if you have more than one Gateway in your wireless system all should have unique names.

The "Gateway Name" can be set by an Administrator at anytime, although it is recommended that it is configured upon initial startup.

Select Gateway Name

Login as an Administrator, then click the Administration button followed by System Settings then the Gateway Name to bring up the following dialogue box:

Gateway Name
Figure 1 - Select Gateway Name

Enter your choice of Gateway Name into the upper box.
(A maximum 16 characters including spaces) then press the  button.
(If you wish to cancel the operation press the  button).


Back to menu

Gateway Time

The "Gateway Time" can be set by an Administrator at anytime, although it is recommended that it is configured upon initial startup and configuration.

Information Icon
Resetting the Year, Month, Day and the Time will cause the Gateway to reset and a New Period to be generated for all Transmitters (Click on Links for more information). 

To set the Year, Month, Day and the Time options as follows:
Login as an Administrator, then click the Administration button followed by System Settings then the Gateway Time button to bring up this page.


Year, Month, Day & Time

  Figure 1 - Gateway Time Screen

Configure the required Year, Month, Day and the time settings by either:
  • Manually using the Calendar, Year and Date picker, followed by the up and down Time set arrows.
            The Set to Time Button button will display the manually set Year, Month, Day and time settings, a difference in excess of 1                 minute from the current PC time will cause the button text to turn red.
            A warning message "Clock maybe incorrect" will also be displayed in red in the upper banner screen.
  • Automatically by clicking on the Set To PC Time Button button will set the Gateway to use the current PC time.
  • Click the Close Time Button button to cancel the changes.


Next, you will be presented with the following dialogue box:

Gateway Reset

If you wish to proceed press the OK button.

If you wish to Cancel the change press the X in the top right corner.

The time will be updated after an automatic Gateway reset, completion will be signified by the Gateway bleeping and disappearance of the Busy Symbol in the upper portion of the screen.


Clock Change (GMT & BST)
In the UK the clocks go forward for BST (British Summer Time) 1 hour at 1am on the last Sunday in March, and back 1 hour GMT (Greenwich Mean Time) at 2am on the last Sunday in October.

The Gateway will not adjust the time automatically for Daylight Saving.

Next, you will be presented with the following dialogue box:

Gateway Name Changed

If you wish to proceed press the OK button.
If you wish to Cancel the change, press the X in the top right corner.

The Gateway Name will take effect immediately.

Back to menu

Network Setup

Usually your IT Department will allocate a static IP address and subnet mask for the Gateway. Enter these using dotted decimal notation into their respective fields . If access from different subnets is required also enter the Network Gateway IP address. Users who implement MAC address access security will find the MAC address of the LAN interface displayed in this screen.

Login as an Administrator, then click the Administration button followed by System Settings then Network Setup to bring up the following dialogue box:

Figure 1 - Network Setup


IP Address: The Static IP address which has been allocated to the Gateway, E.g. 192.168.25.217
Net Mask: The subnet mask associated with the above IP address, e.g. 255.255.255.0
Default Gateway: The IP address of the network gateway to allow access by users on a different subnet
Preferred DNS Server:
The IP address of your LAN name server
Alternate DNS Server: The IP address of your alternate LAN name server (if applicable)


To press the button for the changes to take effect.
(If you wish to cancel the operation press the button).


Next, you will be presented with the following dialogue box:

Gateway Network Settings Reset


To remove the Information dialogue box, press the OK button.

The Network Settings will take effect after the Gateway has reset.

Back to menu



Mail Server Setup

Usually your IT department will provide the information for this section and whether a customer from address is required. However if you are suing an Internet Server Provider's (ISPs) mail server or web mail service you will find the information required on that company's support web pages.
Due to the proliferation of email spam, many USA based ISP's companies and also web-based email services such as Google and Yahoo require user authentication before allowing e-mails to be sent using their servers. The authentication is typically performed using SSL encryption which is configured as shown below.


If a Yahoo! Mail or Google Mail account is used solely for RF500 e-mails then you should regularly log into the account using a web browser otherwise these organizations suspect that the account is dormant and suspend it.



In order to enter the Mail Server Details, you must first log in as an Administrator. Then from the blue banner at the top of the page, select Administration - System Settings - Mail System, see below...

Figure 1 - Mail System Setup

That will open the following dialogue box.....

Figure 2 - Mail Server Setup


Entering the Mail Server Settings can be done in two ways. Firstly you can manually enter the settings, or secondly you can select one of the preset configurations. The default configuration when you open this dialogue will be the Current Settings.

Presets:

Use the drop down to select either Yahoo! or Gmail. The SMTP and Port Number will be auto-filled. Both Gmail and Yahoo required SSL/TLS certification. Please now enter your Username and Password into the boxes provided.

Manually:

Enter the SMTP Server as a name, e.g. smtp.gmail.com or as an IP address e.g. 173.194.66.108

Enter the Port as a number, e.g. 587

Click on to save and exit, or to exit without saving.

Advanced Tab

Click on the Advanced Tab to bring up this dialogue....



Figure 3 - Advance E-mail Server Setup


The advanced tab allows for a number of different actions.

Mail Server From Address:

RF500 uses the following default e-mail address "RF500 Gateway Name@comarkltd.com". However in some circumstances the from e-mail address can be ignored by the mail server as it appears not to eliminate from inside the network and could therefore be considered as spam e-mail. In this event either set the from address to your own e-mail address (RF500 e-mails will appear to come from you) or set the from e-mail to something more recognizable, e.g. GatewayName@MyCompany.com

Mail Queue:

The Mail Queue, is as the name suggests, is the queue of e-mails waiting to be sent from the Gateway. The e-mail queue can be cleared by selecting button and then OK to confirm.

Diagnostics:

The diagnostics button is useful when trying to understand why e-mails or SMS's are not being sent from the Gateway. Click on to see the current status of the last e-mail/SMS sent.

At anytime you can click on to save and exit, or to exit without saving.

Back to menu

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