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Hardware Status

Click Administration and select Hardware - View Status. The Hardware page is normally used for status checking for diagnostic purposes.


Figure 1 - Hardware Status

RF500A
The Gateway Serial No. and software versions
Radio Address
The EUI64 of the Radio Module (For Comark service personnel)
Power Mode
Indicate current power source for the Gateway
Battery Status
Indicates both voltage under load and current temperature of the backup battery pack
Charging Status
This will display either the remaining time until full charge or indicate trickle charging if full charge is achieved
Power Input
Indicates external power source
System
Information form Comark service personnel
Internal Backup
Files waiting to be transferred to the secondary SD card for internal backup
Data Packets
Displays amount of saved but unprocessed data
Data ID
The Data ID number will be required if the Automatic Backup software is used
Memory Status
Displays current usage of memory systems
PC Time
Your local PC Time
Gateway Time
The internal real time clock
Time Diff
The difference between the internal real time clock and the local PC time. A warning will be displayed if more than TBC



Click to close and exit or to update.

Hardware Events


The possible reasons for a Hardware Event email are as follows:


Gateway Start-up
The Gateway has been started
Gateway Shut-down
The Gateway has been shut down (either by side switch or via the Administration-Hardware-Shutdown link)
Gateway Shut-down due to low battery
The Gateway is running on batteries which have become low charge
Gateway Reset
The Gateway has Reset (either by a user request or for some internal reason)
Gateway Overheat
The internal temperature of the Gateway has exceeded limits
External Power Lost
This could be either 12v Adapter or the power over Ethernet module if fitted
External Power Returned
This could be either 12v Adapter or the power over Ethernet module if fitted
Fault Codes
Some fault codes can be registered safely without the Gateway requiring immediate shut-down

Hardware Emails

At least one responsible person should choose to receive Hardware Event E-mails, so that any faults are recognized in good time.

Click Administration and select Hardware - Hardware E-mail Notification to bring up this dialogue.


Figure 2 - Hardware E-mail

Select from the populated list those user(s) that you wish to receive Hardware E-mails.

Click to save and close or to close without saving.

Switch Output


Hardware Updates


To be confirmed


Add Hardware Reset

Add Hardware Shutdown






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